Terms of Service & Hotel Policies

1. Booking & Reservation Policies

All room reservations are subject to availability. Bookings made online, via phone, or through WhatsApp are confirmed upon receipt of advance payment or booking confirmation notice. Rates are quoted in Indian Rupees (INR) and are subject to applicable government taxes.

2. Guest Identification Requirements

As per government regulations, all primary guests (aged 18 and above) must present a valid government-issued photo ID upon check-in (Aadhaar Card, Passport, Voter ID, or Driving License). PAN Cards are not accepted as valid identity proof. Foreign nationals must present a valid Passport and Visa.

3. Cancellation & Modification Policy

• Cancellations made 48 hours or more before scheduled arrival receive a 100% refund.
• Cancellations made within 24 to 48 hours of arrival incur a 50% cancellation fee.
• No-shows or same-day cancellations are non-refundable.

4. House Rules & Hotel Conduct

• Smoking is strictly prohibited inside non-smoking designated rooms and enclosed common areas.
• Guests are expected to maintain quiet hours between 10:00 PM and 7:00 AM out of respect for other guests.
• Any intentional damage to hotel property will be billed directly to the guest prior to departure.